Claude Learning Plan for IT Support Managers
A 24-week, self-paced interactive curriculum — shipped as a React app — that teaches IT support managers to use Claude across their actual daily work.
IT support managers are told to adopt AI but handed no structured path. Generic prompt-engineering guides don't map to their real work — ticket triage, incident summaries, 1:1 coaching prep, SOP generation, governance — so adoption stalls at ad-hoc experimentation.
Designed a six-month curriculum (24 weekly modules, each with a learning checklist, a hands-on deliverable, a notes field, and skill tags) and shipped it as a single-file React 19 / Vite app with per-item progress tracking, visual completion rings, and dark mode. Built a localStorage bridge so the app — originally written for Claude's artifact environment — runs standalone in any browser with zero backend. Paired it with an Obsidian vault structure for deeper weekly note-taking.
Open-sourced under MIT. [Add cohort or usage numbers if the curriculum has been run with a team.]
The curriculum is the moat, not the code. Translating Claude’s general capabilities into the specific weekly cadence of IT support management — starting with ticket triage and incident summaries in month two, moving to 1:1 coaching prep in month three, governance and adoption roadmaps in month six — required understanding how the role actually works, not just how LLMs work. That domain specificity is what separates it from a generic “learn prompting” course.
The engineering is deliberately minimal: one JSX component, a Vite build, a storage shim. That wasn’t laziness — it was a deliberate choice to keep the deliverable as a self-contained, zero-dependency app that anyone can clone, run, and modify without a build pipeline or backend. The localStorage shim in particular reflects a pattern worth noting: the component was originally built for Claude’s artifact sandbox (which provides a window.storage API); bridging that to localStorage meant the learning plan could escape the sandbox and live as a real installable app.
Most-starred original repository. The clearest signal of external value is the star count relative to the code size — the curriculum content, not the implementation, is what people are bookmarking.